Keep 'Em Coming Back
By Jonathan Crandall, president of J.C. Snow & Ice Management, Peabody, MA. It is interesting how companies sometimes value a new customer over a loyal, repeat customer. The thought of bringing in a new, bigger… Read more »
By Jonathan Crandall, president of J.C. Snow & Ice Management, Peabody, MA. It is interesting how companies sometimes value a new customer over a loyal, repeat customer. The thought of bringing in a new, bigger… Read more »
Categories: general
Tags: better business practices customer service lessons learned sales tips
By Kathy Heasley, the founder and principal of Heasley & Partners, Inc., a full-service branding company. Being an entrepreneur is about far more than simply the goods or services you and your company provide. It… Read more »
Categories: general
Tags: better business practices branding company culture heart and vision
By Ben Baldwin, Co-Founder of ClearFit, Inc. and careerXact, Inc. Have you ever hired someone who didn’t turn out to be what you expected? Did that seemingly well-spoken, educated and experienced interviewee turn into just another “warm… Read more »
Categories: general
Tags: ben baldwin better business practices careerxact clearfit company culutre employee management lessons learned staff
What drives strategic acquisitions? In order to maximize your company’s value as an acquisition candidate, it is invaluable to understand the primary motivating factors that drive strategic acquisitions. This will help position your firm by… Read more »
Categories: general
Tags: acquisitions better business practices sun mergers and acquisitions
Hello, BOLDreaders! I recently came across this really cool article about the Gap and the problems surrounding the introduction of their new logo. It turns out they didn’t bother to poll their customers about the possibility… Read more »
Categories: general
Tags: better business practices branding clothing store gap lessons learned logo
BOLD recently sat down with business expert Stever Robbins to discuss his latest book, “Get-It-Done Guy’s 9 Steps to Work Less and Do More.” Stever is the director of the Babson College Collaboratory and host… Read more »
Categories: general
Tags: better business practices book interview stever robbins tips
BOLD recently sat down with business expert Stever Robbins to discuss his latest book, “Get-It-Done Guy’s 9 Steps to Work Less and Do More.” Stever is the director of the Babson College Collaboratory and host… Read more »
Categories: general
Tags: better business practices book interview stever robbins tips
By Jennifer Walzer, the president and founder of Backup My Info!, Inc., a company that provides businesses with a fully managed online backup service. I recently spent four days out of the office on a yearly… Read more »
Categories: general
Tags: administrative better business practices employees lessons learned management staff teamwork
By Ben Baldwin, co-founder of ClearFit, Inc. As a business owner, one of the most important parts of my business is my staff; the hard-working people who challenge me to be the best leader I… Read more »
Categories: general
By Dr. Georges Ulrich, CEO of gfs Research Institute and author of Repositioning of a Stakeholder Issue applied at Pfizer Switzerland. A short while ago, I asked myself the following question: How can a company… Read more »
Categories: general