by Nate Wolfson, and EO Boston member and President of Digital Bungalow, Inc.
“You’ve got to be kidding me,” was all I could say.
It was 7 April, 2008, and my new business partner and I were exiting the office of our second-biggest client.
We had just gotten yelled at by a group of retail executives. Red-faced, vein-bulging, “We can’t believe how much you guys suck!” yelled at. I was still in shock by the bleak picture our client had painted— how much they had been promised and how little had been delivered by the company I now owned.