In this special article, Overdrive interviews Subir Chowdhury, author of the new book, The Power of Leo. Subir is the author of 13 books, including the international bestsellers The Power of Six Sigma and The Ice Cream Maker. As chairman and CEO of ASI Consulting Group, he advises CEOs and senior leaders of Fortune 100 companies all over the world, helping them make “quality” a part of their business culture.
How important is a company’s culture when it comes to its overall success?
Culture is absolutely the driving force to a company’s overall success. The LEO management system addresses this with one of the four key cornerstones: “All the people all the time.” And “all the people” means just that: ALL the people from top to bottom – no exceptions. The culture of every successful organization starts with the actions and behaviors of its leaders. If leaders demonstrate and consistently reinforce and reward the actions, behaviors and desired outputs they expect, then the culture of the organization develops, evolves, and is ultimately supported by “All the people all the time.”