Contributed by Hun Boon Tan, a research manager and associate coach at BTS, an organization that works with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results.

Mindset is the root cause of behavior. And because mindsets are often shaped by an individual’s beliefs, assumptions and biases, they sometimes need changing. Therefore, coaching can be a powerful, transformative experience for many leaders—it forces people to explore their personal perceptions of the world and question whether corresponding feelings are based on fact or opinion.

Based on my company’s database of more than 100,000 coaching conversations, two mindset groupings appear to be of most interest to coaches and would serve well as the foundation of employee development efforts. Although our mindset map consists of four key domains, these “Be” and “Relate” domains made up 86 percent of the discussions.