By Robert Glazer, an EO Boston member, and founder and managing director of Acceleration Partners

“Some people cause happiness wherever they go; others whenever they go.” — Oscar Wilde

Firing someone who doesn’t see it coming is a soul-crushing chore. No other decision you’ll make as a business owner takes such a toll on everyone involved. I’m not talking about lay-offs or disruptions caused by outside forces. Smart employees will see that coming. I’m talking about individuals who, somehow, just aren’t working out. Too often “You’re fired!” is the first conversation you have with the person you are letting go, but it shouldn’t be.