By Dave Sanderson, an EO Speaker

On 15 January 2009, US Airways Flight 1549 lost power in both engines and crash-landed on the Hudson River in New York, USA. Passenger Dave Sanderson’s ability to respond to both Captain Chesley “Sulley” Sullenberger’s commands and the sinking craft’s dire situation helped save the other passengers’ lives. In this special interview, a hero of “The Miracle on the Hudson” shares how companies that respond quickly to challenges not only sustain, but thrive, during times of crises.