The Performance Review Gap
By Beth Armknecht Miller, a leadership advisor, coach and Vistage chair for Executive Velocity, Inc.
Have you recently delivered a performance review to an employee who was surprised at your feedback? And in turn were you surprised at their reaction? You are not alone.
A recent white paper, Mind the Gap, authored by Novations, a talent development company, reports that on average managers rate their employees’ performance and contribution by almost a half point less than the employees’ self-ratings. There are five known performance rating biases that attribute to rating discrepancies between managers and employees.