Connecting and helping others is a critical step in growing as leaders, entrepreneurs and people. Investing in your employees also happens to be a great way to invest in your business. Bob Dusin, a partner of the leadership development organization HPWP Group, shares what happens when managers focus on coaching, rather than punishing.

Several years ago, I owned a concrete paving company. At the end of some workdays, one of my foremen would return to our yard with dirty tools and equipment just tossed in the back of his truck. I mentioned something about it, and the foreman stopped doing it … for two weeks. Then, he was right back at it.

It was time to have a conversation.