By Ben Hanback, an EO Nashville member and president of The Hanback Group

How many times at the end of the day or week do you come up for air and think, “What in the world have I accomplished?”

Time flies and the race to get ahead is faster than ever, so here are five quick and easy ways to stay ahead of the competition:

1. Write at least one hand-written note a week to thank a customer or client. There’s nothing more important than building solid, long-term relationships with your clients. And, there’s no simpler way to do that than with a personal note. Most folks will tell you they’re too busy … too busy doing what? It takes two minutes to write a note, and it will have a long-lasting impact. I often see my notes on people’s desk–- it means a lot.
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