Contributed by Libby Rutkey, freelance writer and editor.

In times of crisis or social unrest, fostering a culture of respect and inclusivity in your organization becomes even more critical. And key to that goal? Productive conversations.

Simply put, words matter. The right words create space for honest, safe dialogue. The wrong words prolong divisiveness and inequality. 

Consider these tips as you navigate tough conversations and address challenging social issues at your organization: