The COVID-19 crisis is testing our leadership mettle in ways we have never experienced. We’re pressed to confront harsh business realities—how to keep the doors open, how to pay the bills, how to address staffing issues. But most importantly, how to make tough business decisions tempered with compassion for our people.
So, let’s take a look at key considerations when leading our business with our head and leading our people with our heart.
The journey forward begins by recognizing that our employees are our lifeline.