by Scott Span, CEO & Lead Consultant of Tolero Solutions
Workplace communication isn’t easy.
Everything, from personal to business relationships hinge on it. Communicate too little, too much or incorrectly, and everything you’ve worked for can fall apart. On the contrary, when people communicate properly– in a way that makes all parties feel heard–even conflict and criticism can be constructive and lead to positive results.
Humans are social creatures by nature. We work together, play together, and live together. Introverted or extroverted, we need to communicate on a daily basis with those around us. Verbal and non verbal, quietly or loudly, we communicate with our co-workers, employees, and leader.
So why is it often so difficult? (more…)