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3 ways to face stress with grit, determination and heart

23 March, 2022

People can be extremely challenged by stress when it becomes overwhelming, no matter how much they love what they do. As entrepreneurs, the stress and demands of owning and running a business can be far more brutal than people paint them to be. But that doesn’t mean you should avoid getting into a high-stress, high-empathy occupation, which is often essential to the lives of many. I’ve found so much joy in rising to the occasion for others, and I know others have and will, too.

As the CEO of a damage restoration and recovery services company, my colleagues and I regularly meet people on one of the hardest days of their lives. This comes with a lot of very real stress. Our business is built on connecting with children, adults, families and business professionals who are facing unimaginable challenges. Our compassionate team members (whom we fondly call the BELFOR family) help them see that tomorrow will be better — and that we’ll walk beside them every step of the way to make sure of it.

But we’re not superhuman! Yes, we’re extremely passionate about service, and we are all part of the same empowered team. But we must remember to remain clear-headed and positive through the many stresses presented by disasters. We have to take care of ourselves, so that we can take care of others.

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Categories: Best Practices Guest contributors Lessons Learned WORK-LIFE INTEGRATION

Tags: BELFOR best practices Sheldon Yellen University of Arkansas

5 ways founders and CEOs can diversify their leadership teams

18 March, 2022

Debbie Goodman is an EO Los Angeles member and Global CEO of Jack Hammer, an executive search resource that helps organizations find great leaders. As a global talent acquisition leadership guru and expert on hiring diverse leadership teams, Debbie shares her insights on how to drive real change within your organization.

The fallout from the pandemic has left companies needing to re-strategize their recruitment policies. Between February 2020 and February 2022 in the US alone, the unemployment rate barely shifted from 5.7 million to 6.3 million, respectively. Meanwhile, the US Bureau of Labor Statistics stated that “the number of voluntary quits were at an all-time high in November 2021.”

Companies are experiencing tremendous tension between the urgent need to fill vacant leadership roles and the challenge of staying the course with a diversity hiring agenda. Even for companies that have made great progress in diversifying their organizations, there is real risk of reverting to a former homogenous status quo, unless hiring strategies evolve.

Companies with a rich tapestry of diversity are more likely to outperform, as well as create thriving, highly engaged cultures.

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Categories: Best Practices Company Culture LEADERSHIP PEOPLE/STAFF WOMEN ENTREPRENEURS

Tags: Debbie Goodman eo los angeles Jack Hammer

3 Reasons to embark on the EO Path of Leadership

16 March, 2022

Contributed by Kate Holden, an entrepreneur, philanthropist and business leader behind De Luca Fine Wines, a fast-growing retail and e-commerce wine business. Kate is president of the EO Winnipeg chapter and serves on the EO Canada Board as Canada’s Member Products Director. She also serves as president of the board of directors of The Dream Factory, a non-profit for children with life-threatening illnesses.

I joined Entrepreneurs’ Organization four years ago, unsure what to expect. I attended some learning events and socials, and began making connections.

Today, I am part of the EO Regional Council in Canada and serve as president of the EO Winnipeg chapter, leading 100+ entrepreneurs who collectively account for thousands of jobs across the country and hundreds of millions of dollars in economic value.

In just four years with EO, I’ve served in numerous leadership roles, traveled to 20+ cities, and enjoyed once-in-a-lifetime experiences, including jumping out of helicopters and wearing plaid (my RLA cohort will understand!). I’ve also had the opportunity to hear from and speak to major business thinkers, including Jim Kwik, Peter Diamandis, Brene Brown, Simon Sinek and Warren Rustand.

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Categories: BUSINESS GROWTH Entrepreneurial Journey LEADERSHIP WOMEN ENTREPRENEURS

Tags: Brand of a Leader Path of Leadership PoL

Share the mindset of success in EO Accelerator

11 March, 2022

Emma Allen is active in the Charlotte, NC chapter of EO Accelerator, which empowers first-stage entrepreneurs with the tools, community and accountability necessary to catapult their business to the next level. EO staff member Cydney Melton asked Emma about her experience.

After experiencing insurance and financial services businesses take advantage of people she cared for, State Farm agent owner Emma Allen knew she would go into that industry to support her community.

In 2013, Allen went into business in Winston-Salem, North Carolina. She quickly realized it was a difficult place for her to succeed, since she built her network roots in Charlotte, North Carolina. In 2018, she moved her business to Charlotte and has seen significant improvements since.

Emma Allen State Farm offers a variety of insurance services, mortgages, investment planning and 401K rollovers.

Even though Allen was finding success with her business approach, she knew she could do more if she joined EO Accelerator.

“I knew that if we scaled up, we’d have the opportunity to influence and impact even more people in a positive way, but I needed to take the time to do that,” Allen explained. “It is difficult to do, but EO Accelerator forces me to step away and take the time to focus on growth.”

Since joining EO Accelerator in Charlotte, Allen said she enjoys having a community of other entrepreneurs to bounce ideas and challenges off of.

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Categories: BUSINESS GROWTH Entrepreneurial Journey WOMEN ENTREPRENEURS

Tags: Emma Allen Emma Allen State Farm EO Accelerator eo charlotte

Why it’s ok to ditch perfectionism and focus on GETMO to achieve balance

9 March, 2022

Contributed by Cindy Norcott, EO Durban, a motivational speaker, author, entrepreneur, business coach and philanthropist. She is the CEO of Pro Talent and Pro Appointment, as well as the founder and chair of The Robin Hood Foundation. In observance of International Women’s Day week, we’re sharing Cindy’s journey. She’s a woman entrepreneur whose second book, How Does She Do It? explores practical wisdom and a humorous take on the lessons learned from balancing business, life and family across her 28-year entrepreneurial journey.

How did you find peace with “the messy and very imperfect” aspects of entrepreneurial life? 

I am grateful that I am not a perfectionist. Because I wear many hats, I soon learned that the quickest way to contentment is to lower my standards and not sweat the small stuff. I never aim for perfection. Rather, I focus on “GETMO” — good enough to move on.

I often joke that I am a terrible mother and that my children thrive on neglect. Running many businesses, projects and organizations simultaneously, I empowered my young daughters to be independent from a very young age. They made their own lunches from the time they started school. That horrifies most people, but it’s the way it was in our home. I cook badly, and that is ok. We have simple meals. I don’t have time to be a helicopter parent.

 As an entrepreneur, there are often very busy and demanding seasons where work is the main focus, and other elements of my life have had to take a back seat. As a motivational speaker, the world always sees the end product — me on a stage, composed, serene and professional. What they don’t see is me at midnight, in pajamas with my hair tied up and glasses on, reading, writing and preparing speeches. I also host big, glamorous and fun events. But again, very few people see us setting up, packing goodie bags and clearing up afterward. For every success that any entrepreneur has that looks easy and shiny, there is a lot of hard work, mess and many unglamorous elements behind the scenes.

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Categories: WOMEN ENTREPRENEURS WORK-LIFE INTEGRATION

Tags: Cindy Norcott entrepreneurs' organization EO Durban GETMO How Does She Do It? The Robin Hood Foundation

Entrepreneurs’ Organization responds to Ukraine situation

4 March, 2022

The Entrepreneurs’ Organization stands with those people impacted by forces beyond their control. Entrepreneurs play a critical role not only supporting their communities but also others around the world. They are often among the first to respond to a crisis by providing direct help. EO will support our members and chapters as they mobilize to provide support through humanitarian aid and other specific relief efforts to the people of Ukraine. The ramifications of the current situation will not end anytime soon. EO, its members and chapters, will continue to find ways to support and provide a path to a better tomorrow for those most affected.

We welcome members and anyone looking to support those affected by the conflict to explore opportunities to get involved.

You can find out more about the support being organized by members by joining this MyEO Help Ukraine group or by visiting this member-designed website or by joining the WhatsApp Group.

Categories: Crisis

How to revise performance evaluations to improve hybrid and remote team management

4 March, 2022

Contributed by Dr. Gleb Tsipursky, CEO of the boutique future-proofing consultancy Disaster Avoidance Experts, which helps forward-looking leaders avoid dangerous threats and missed opportunities. A best-selling author, his newest book is Returning to the Office and Leading Hybrid and Remote Teams. We asked Dr. Tsipursky how leaders can better manage their teams by revising their performance review process. Here’s what he shared:

The pandemic forced leaders to reconcile with the need for effective hybrid and remote team management strategies, including in performance evaluations. Research shows the benefits of replacing large-scale quarterly or annual performance reviews with more frequent, brief reviews focused on task performance, effective feedback and coaching. To survive and thrive, leaders need to benchmark to best practices on performance evaluation for hybrid and remote team management in our new normal.

Hybrid is our future

During the pandemic, two-thirds of all US workers worked remotely some of the time, and over a half full-time. Surveys show that between two-thirds and three-quarters of employers intend to permanently switch to a mainly hybrid schedule of one to three days in the office combined with a minority of fully remote employees.

The question is: If a large majority of employees work most of their hours at home, how will their performance be measured?

Performance evaluation in the new normal

Too many managers and companies still rely on “time in the office” as a primary measure of evaluating performance. This has led to employees focusing more on “time logged” rather than their actual contribution to the company.

As survey responses show, many employees and top leaders feel concerned about the possibility of hybrid and remote work undermining their career growth. To allay these concerns, employee performance evaluation systems need to stop relying on time worked.

The companies I helped guide through this transition shifted to regular, weekly or biweekly performance evaluations of team members by team leaders. Some added an occasional 360-degree evaluation component by one’s teammates and other stakeholders once every month or couple of months.

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Categories: Best Practices Coaching PEOPLE/STAFF

Tags: best practices Disaster Avoidance Experts Dr. Gleb Tsipursky entrepreneurs' organization lessons learned

Will we meet at EO’s Global Leadership Conference (GLC) this year?

2 March, 2022

Contributed by Marina Byezhanova, an EO Canada Bridge member in Montreal and the founder of Brand of a Leader, a personal branding agency that builds and scales the personal brands of entrepreneurs who inspire and make an impact. We asked Marina about her experiences at EO’s Global Leadership Conference. Here’s what she shared.

I was hugging a complete stranger on the bottom of an escalator in Frankfurt, Germany, thousands of miles away from my home in Montreal, Canada. We were at EO’s epic signature event of the year—the Global Leadership Conference (GLC), and the energy was incomparable. 

Do you know that hard-to-describe feeling you get when you come together with fellow EOers? That feeling of instamacy, palpable energy, and the conviction that we can—and will!—make the world a better place? GLC 100X’s that feeling, bringing together thousands of EO members from all over the world.

The 2017 event in Frankfurt was my first GLC, and I was soaking up the EO experience. We enjoyed world-class speakers who shared more golden nuggets than my hand was able to capture on paper, socials that made it hard to wake up in the morning but left us with incredible memories, and the connections that were being formed there to last us all a lifetime. 

Life-changing connections

It’s the connections made at GLC that are impossible to describe unless you’ve lived and experienced them yourself. To me, one of those connections happened as I was riding an escalator on my way from one learning session to the next. A fellow EOer standing next to me struck up casual small talk and asked me where I was from as he caught sight of my Eastern European last name on my badge.

I shared that I was living in Canada, but I was born in Ukraine. His eyes lit up. “Me too!” he exclaimed. “I live in Detroit, but I was born in Ukraine also. Which city?” I shared the name of my not-so-well-known hometown of Kharkiv, and his eyes widened. “I don’t believe you! I come from Kharkiv too!”

A hug at the end of the escalator ride later, we formed a connection that has remained for years ever since. I am thankful to Vlad Gendelman from EO Detroit for checking in with me during the pandemic, as my business was crashing and burning, and as I was pivoting at dizzying speeds, and for fostering other priceless introductions to fellow EOers. 

Next-level learning opportunities

GLC was formerly open only to members in leadership roles, but the pandemic changed that. As we all suddenly became comfortable with online learning and virtual events, EO’s ever-so-innovative Global Learning Team has brought us mind-blowing online learning content over the last two years. Wouldn’t you agree? They also re-imagined GLC, making it a hybrid event, now accessible to all members through the virtual platform. 

I must admit, I was skeptical when I logged onto the virtual platform for last year’s first-ever virtual GLC. After all, I’d come to cherish the in-person GLC experience, having attended the conference in Frankfurt, Germany; Toronto, Canada; and Macau, China—and even facilitating a session for 50+ EOers in Macau! How would the virtual experience ever compare to that? 

Incomparable EO energy in a virtual/hybrid format

And yet, as always, in true EO fashion, the learning team blew me away. They somehow recreated the incomparable EO energy in the virtual format. All of a sudden, I found myself dancing to the beats played by DJ Jenny La Femme (a fellow EOer!), blasting from the virtual platform. All of a sudden, I was connecting with fellow members from across the globe in the chat, and we were all messaging each other at what felt like the speed of lightning. All of a sudden, my handwriting speed was once again lagging behind all of the learning I was consuming from world-class speakers. 

GLC 2022 is a hybrid event. The learning team, with its usual ambition, decided to bring members together in Washington, DC, as well as in Barcelona, Spain, and to make the event accessible to all members through the virtual platform.

Can’t-miss speakers

The GLC speakers list is slowly coming out, and I am blocking off my calendar to make sure nothing gets in the way of my learning from Daniel Pink or from my getting inspired by Platon or Jose Andres. And yet, as impressive as the speaker list is going to be (and it’s the EO event of the year—of course the speaker lineup will be off the charts!), do you know what I am most looking forward to?

You guessed it! I most look forward to making connections that only happen when you #MeetAtGLC—virtually or in person. 

I hope to meet you there!

Learn more and register for EO’s 2022 Global Leadership Conference, 23-26 April 2022!

Categories: Entrepreneurial Journey Inspirational LEADERSHIP members

Tags: Brand of a Leader Daniel Pink entrepreneurs' organization EO Canada Bridge GLC Global Leadership Conference Jose Andres Marina Byezhanova MeetAtGLC Platon vladimir gendelman

The two powerful skills every 10X entrepreneur needs

25 February, 2022

Kevin Chin is an Entrepreneurs’ Organization (EO) member in London and the author of HyperTurnaround! He is founder of Arowana, a B Corporation which invests in, operates, and grows sustainable companies. Kevin’s team received the Turnaround Management Association’s global best turnaround award in the sub-$50 million revenue category for leading the hyper-turnaround of NASDAQ-listed VivoPower International. Martin Bell, who sits on Arowana’s advisory board, founded 100tasks.com to democratize entrepreneurship and is an expert in launching and hyper-scaling companies.

We asked Kevin and Martin about key learnings from turning around and scaling companies at pace in high-pressure environments to achieve 10x outcomes:

Most picture hyper-turnaround and hyper-scale as polar opposites, thinking that leaders need skills in driving only one of those to succeed. That could not be farther from reality.  

Aspiring 10x entrepreneurs must excel at both—hyper-turnaround and hyper-scale because of the inevitable ups and downs faced in the quest to rapidly build a 10x company that’s made to last. 

To illustrate, here’s a couple of legendary examples: 

Steve Jobs:

In 1996, the Apple founder returned as CEO only to find his company in tatters. “We need all the help we can get,” Jobs said, while the audience loudly booed after he announced that arch-rival Microsoft had invested $150 million in Apple. Jobs staged a remarkable hyper-turnaround by drastically re-focusing the company on innovative consumer products. That laid the groundwork to shift Apple into its prolific hyper-scale phase, launching a series of home-run products like the iPod and iPad—all of which transformed Apple into the world’s most valuable company.

Elon Musk:

In 2019, Tesla faced death “within single-digit weeks.” To thwart it, Musk nano-managed the organization and made hardcore changes: he removed the “barnacles” of expensive contractors, closed stores, laid-off staff, and solved the “production hell” of Model 3. This hyper-turnaround quickly bore fruit. Finances, production, and thus investor confidence bounced back, allowing Musk to shift into hyper-scale mode. He ramped up Model 3 production and sales, catapulting Tesla into the world’s most valuable automobile company.

These stories demonstrate that hyper-turnaround and hyper-scaling are really two sides of one coin. Both circumstances will manifest within the same company, often more than once in the journey of building it at pace into a sustainable enterprise.

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Categories: BUSINESS GROWTH Entrepreneurial Journey Impact OPERATIONS

Tags: 100tasks.com apple Arowana B Corporation Delivery Hero Elon Musk EO London HyperTurnaround! Kevin Chin Martin Bell RuleBurst steve jobs Tesla VivoPower Zalando

Gino Wichman

10 steps to living your optimal life

23 February, 2022

Gino Wichman Contributed by Gino Wickman, a recent EO 360° podcast guest and the author of Traction and The EOS Life, as well as the creator of EOS (the Entrepreneurial Operating System), which more than 130,000 entrepreneurs use to run their companies. He also created The 10 Disciplines for Managing and Maximizing Your Energy.

You deserve to live your optimal life. Being an entrepreneur gives you the freedom to do so.

For the last 30 years, I have obsessed about helping every entrepreneur be successful and free. Now, with more than 130,000 entrepreneurs using the system I created, EOS (the Entrepreneurial Operating System), and living their ideal life, aka The EOS Life, that dream is becoming a reality.

Regardless of which operating system you use to run your company, I am going to assume you are relatively successful and have the basics down: eating right, sleeping well and exercising regularly and that you have a strong work ethic.

Now, I’d like to share how to go to the next level and live your optimal life by applying what I call The 10 Disciplines for Managing and Maximizing Your Energy™.

I have been practicing these disciplines for over 20 years. They are for racehorses who are ready to run. They will teach you how to harness your energy, run faster, make an impact, get total freedom, and understand what is most important in your life, making you the best version of yourself.

You’re a ball of energy (we all are), and your energy either burns bright or it doesn’t. It’s all about mobilizing that energy.

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Categories: Entrepreneurial Journey Inspirational WORK-LIFE INTEGRATION

Tags: Entrepreneurial Operating System® (EOS) EO 360 podcast EOS Gino Wichman The 10 Disciplines The EOS Life Traction

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