Communication Shortcuts Kill Relationships
By Jeremy Choi, an EO Toronto member and the CEO of Choi Ventures
Let me share a little story…
A client had sent me a very unhappy e-mail. I spent the next three to four hours drafting up what I thought was a very constructive, political and positive response. A few hours later, I got another unhappy e-mail. This went on for about three more e-mails. Sounds familiar?