By Mike Maddock, an EO Chicago member and president of Maddock Douglas, Inc.
In 2002, the fecal matter officially hit the fan at Maddock Douglas. During a brutal three-month period, the firm I had founded 11 years before lost 45 percent of its revenue. For our people, it was like watching a train wreck. Three of our biggest clients took a right turn that we didn’t anticipate; one was acquired, one was getting out of the business we supported, and the other was being downsized by investors.