By Steve Whiteside, an EO Vancouver member and president of Learntech Solutions Ltd.

The other day, I was asked by a franchisee in a large franchise organization: “What are the benefits of having a facilitator at a Franchisee meeting?” First, I started to think that the answer was obvious, then I decided to quiet my brain, and I came to understand what a good question it was, so I spent some time really thinking on it.

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