By Steve Whiteside, an EO Vancouver member and president of Learntech Solutions Ltd.

In the past we have all received surveys asking our opinion about a product, a stay in a hotel, or some such thing. The information collected in these types of surveys is useful as long as the information is actually used. In my experience there are two factors that are key to making surveys useful. 1. make them as ‘user friendly’ and easy to fill out as possible. 2. ensure that information is collected and collated in a way that will enable the outcomes to be used to make positive change(s) in your organization.

Remember, information (knowledge) is power, but only if you use it! Click here to read more!