By Beth Miller, Special to Overdrive
To become an effective leader in any field, from a Fortune 500 company to a retail manager, the concept of communication is heavily emphasized. A definition of communication arose in 1983 by the US Army defining communication as, “the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver.”
Why is communication so important? If you were to look at a day in the life of an effective leader you would see that it is their charisma and presence that set them apart. They say that communication is an inherent characteristic, but it is actually one that is learned over time. Communication is the act of sending a message and receiving the information, as opposed to talking which is just sending information.