Losing a seasoned and beloved team member can be tough, whether it’s their choice or yours. But it can also be for the better.

Keith Roberts, an Entrepreneurs’ Organization (EO) member from Colorado, is the President of Zenman, a Denver-based web design/development and digital marketing agency. We asked him about the importance of having the right people in the right positions and why that’s vital to a company’s success. Here’s what he had to say.

During Zenman’s nearly 20 years in business, I’ve learned a lot about marketing, web design and running a business. But the most important lessons relate to leadership — and believe me, I’ve learned a whole lot about the right (and wrong) ways to lead.

View the full article on Inc.com, a partner of the Entrepreneurs’ Organization.